So, you’ve done your best to think about your audience when introducing, presenting, and sharing your deliverable. Congrats – you’ve avoided some known hurdles!

Now we tackle the unknown – issues that crop up as people review / use your deliverable.

My second section of “The Usability of Deliverable” was on how to present and share your deliverable.

I talked about how knowing your audience (or audience culture) should impact your presentation style, some tips & tricks for presenting/sharing, and two approaches on organizing and presenting your deliverable.

During my recent presentation on “The Usability of Deliverables: Making Deliverables Easier to Present and Use,” I focused most of my time on the first section, “introducing the deliverable.”

This is a relatively easy thing to do that can help prevent a lot of confusion and misunderstandings. And it’s not UX-specific – anyone who presents anything can benefit from this. A developer came up after the presentation and told me how useful he’d found it.